You can find our Terms of Service right here.
Yes, we offer a free 30-day Trial to give you all the time you need to integrate and test our editors. You can start your trial here.
Yes. With VideoEditor SDK we offer video editing capabilities for Android and iOS. For more on that please refer to VideoEditorSDK.com.
While our Basic plan only offers a branded version of PhotoEditor SDK the Professional and Enterprise plans include the SDK as white-label solution. See our pricing section for more information on options and conditions.
Yes, we ensure feature parity across platforms. For a complete list of the SDK's tools and features please refer to our Features page.
Our servers' uptime doesn't affect your use of PhotoEditor SDK as all rendering processes run client-side on the devices of your users.
PhotoEditor SDK can be customized in terms of UI with dark and light theming, button-positioning and renaming labels and in terms of content with custom assets like stickers, filters, frames, fonts, etc. For more on that, please refer to our documentation.
Yes, absolutely! Please refer to our documentation for more information on that topic.
We provide demo repositories for React, React Native, Cordova, ionic, Ruby, Ruby on Rails and Angular. Also, we provide a source code plug in for Vue.js. However, we recommend to use the native SDKs for maximum performance and usability.
We offer a wrapper for React Native and examples for a couple of others. You can find those on our developers page. As our forte lies in working with native environments as opposed to hybrid-frameworks, we can't offer full support for all framework options out there. However, we will always help you to the best of our ability. Also, to ensure full compatibility in all cases you will need to have a license for every platform you want to use the SDKs on.
You can find all the details on how to integrate PhotoEditor SDK for all available platforms in our documentation.
We provide three different levels of technical support for our different plans. Depending on the plan selected, support includes a knowledge base, a service desk or enterprise support at the highest level. Have a look at our plans to choose the best option for your project.
Generally yes. However, our 30-day trial is an exception to the rule. We understand that you need to implement and test our SDKs before you can make your decision whether we are the right solution for your project and of course we're happy to help during that phase. So, no worries - we've got you covered so you can hit the ground running.
PhotoEditor SDK for Android, iOS and HTML5 work completely client-side. However, high-resolution image editing or bulk processing require more computing power than most devices can provide - that's where our Server SDK comes in. It delivers the same speed and quality in user experience as our native SDKs and ensures that your users don't have to compromise on image quality for their photo prints or give up their time to repeat the same editing steps over and over.
We deliver the software component - you provide the actual server. Our Server SDK enables you to disburden your users' devices of taxing rendering such as high-resolution image editing operations and bulk processing and use a more powerful machine instead.
As the editor works client-side, a permanent internet connection isn't necessary for the editor to run properly. Once the device reconnects, available updates can be installed and the export tracking will be communicated. However, if you require the SDK to work in a purely offline environment please get in touch our sales team to request an offline license.
If a device loses its connection to the internet the SDKs continue to work to make sure that the UX stays perfect at all times. As soon as the connection is back, the exports will be communicated to our server.
As the SDK's engine and UI are fine-tuned to perfectly interact with each other, we recommend using them in conjunction. However, you can use Server SDK with or without your own UI and at the end of this year we will release a refactored version of our SDKs that will enable you to customize the editors' UI in minute detail and also decouple it from the engine, if need be.
An export is defined as each time an image is loaded into the editor and saved by clicking on the export, save or download button. For every image a user of your application exports an API call to our server is made which increases your export counter reading by one.
Our Export limits (2,5k/10k/50k) are counted on a monthly basis per platform. With every new month your export counter reading resets to 0 and your full volume is available again.
As we strive for the perfect user experience it's paramount to us that our SDKs work reliably in your application. For that reason your users won't notice anything if you exceed your export limit. The editor will not crash, shut down or limit its usability in any way, but keep running as expected.
Instead we will reach out informing you about the current usage level and offer an upgrade to a higher export level. However, in cases of seasonal peaks you can also just double your export limit by paying an additional monthly subscription fee for that month.
Exceeding your export limit will not affect your user experience in any way. A smooth UX is essential to your users' satisfaction and therefore ultimately to your satisfaction with our service.
You can find your license key in your personal dashboard. Simply add your app identifiers, download the file, drop it into the SDK and you are good to go.
When your trial expires the license key will become invalid and cease to work. In case you need more time to integrate the editor into your application, please contact us to request a trial extension and we'll work something out.
Simply "contact us" via email@example.com and we'll take care of the upgrade for you.
Yes, you can add multiple app identifiers per license to allow for this.
Each subscription and its respective license keys are valid for one product only. If you have multiple use cases you want to use PhotoEditor SDK for, please contact us so we can discuss your requirements and find the perfect solution for you.
Yes, unless otherwise contracted, every license renews istelf by an additional agreed performance period. You can cancel monthly contracts a week and yearly contracts one month prior to the end of the subscription cycle. For more on that please, refer to our Terms of Service.
To uphold the performance level of our sophisticated creative tool, we are constantly working on maintaining (e.g. in terms of OS-compatibility) and further improving the SDK. We also provide ongoing support for PhotoEditor SDK to guarantee a technical compatibility with new devices and browsers of all kinds. We want to create long-lasting and equally beneficial business relationships with our customers instead of just selling a product. That's why we chose a subscription model over a one-time fee.
Our goal is always to deliver the best and smoothest user experience possible for all of our products. Providing native SDKs for Android and iOS is therefore the logical consequence to ensure top of the line quality for your users.
Our Enterprise plan comes with unlimited monthly exports, turned off server communication and custom license terms. On top of that, there are additional options that can be added to an Enterprise subscription that you can find on our Pricing page.
If you require faster response times and prioritization of your issues, the premium support is for you. Premium support also gives you direct access to our developers through a private slack channel.
Yes, we offer source code access in our enterprise plan for the purpose of technical due diligence. For more on that, please get in touch with us through our Enterprise Contact Form.
A Reseller license is meant for use cases in which PhotoEditor SDK is being made available to your customer's clients. A good example for this are website builders that allow the enduser to implement PhotoEditor into their websites.
In case you have individual requirements regarding license terms governing contracts with vendors and partners - like many larger companies do - and therefore can't agree to parts of our Terms of Service. Simply reach out to our sales team through our Enterprise contact form and we'll get in touch you.
We offer Service Level Agreements to our Enterprise customers to accommodate their specific business requirements. Service Level Agreements may include guaranteed uptime of our services, guarantees of specific response times for technical support requests etc.
For our Basic and Professional plan we only offer monthly and yearly payments via an automated debit to your credit card. For our Enterprise customers we also offer payments via wire transfer.